Terms and Conditions
Welcome to Zeparro! By accessing or using our website (www.zeparro.com), mobile app, or services, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.
1. Introduction
These Terms and Conditions govern your use of the Zeparro online platform, including purchases, payments, and other services. By using our website, you accept these Terms in full. If you disagree with any part, you may not access our services
2. Definitions
Zeparro: Refers to our website, mobile app, and associated services.
User/Customer: Refers to any individual or entity accessing or purchasing from Zeparro.
Products: Clothing, footwear, and other items available for sale on Zeparro online.
3. Eligibility
You must be at least 18 years old or have parental/guardian consent to use our services.
By placing an order, you confirm that all information provided is accurate and complete.
4. Product Information
We make every effort to display accurate product descriptions, colors, and images. However, slight variations may occur due to screen settings or other factors.
Product availability is subject to change without notice.
5. Pricing and Payment
All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.
Payments must be made through approved payment methods (e.g., credit/debit cards, UPI, net banking).
In case of pricing errors, Zeparro reserves the right to cancel orders and refund any payments made.
6. Order Policy
Once an order is placed, a confirmation email or SMS will be sent.
Zeparro reserves the right to accept or cancel orders at its discretion.
7. Shipping and Delivery
Orders are shipped only within Jammu and Kashmir, India.
Shipping timelines and charges are displayed during checkout.
Delays caused by unforeseen events (e.g., weather, strikes) are beyond our control.
8. Returns and Refunds
We offer a 2-day return policy for eligible products in original condition with tags.
Refunds are processed within 7–10 business days after receiving the returned item.
Non-returnable items (e.g., undergarments, clearance sales) are mentioned explicitly on the product page.
9. Intellectual Property
All content on zeparro.com including logos, images, and text, is the property of DMG Brands Pvt Ltd and protected under applicable laws.
Unauthorized use, reproduction, or distribution is prohibited.
10. User Conduct
Users agree not to engage in activities that harm Zeparro, its operations, or other users.
Prohibited actions include hacking, spamming, and posting offensive content.
11. Privacy
Zeparro is committed to protecting user privacy. Please refer to our Privacy Policy for details on data collection and usage.
12. Limitation of Liability
Zeparro is not liable for indirect or consequential damages arising from the use of our services.
Our maximum liability is limited to the value of the order placed.
13. Changes to Terms
Zeparro.com reserves the right to update these Terms and Conditions at any time. Changes will be notified on our website or via email.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India.
Any disputes will be resolved in the courts of Jammu and Kashmir.
15. Contact Us
For questions or concerns, please contact us:
Email: support@zeparro.com
Phone: +91 6006740929
Address: Bumhama Kupwara J&K India 193222
By using Zeparro, you agree to these Terms and Conditions. Thank you for shopping with us!
Danish Mushtaq
Founder and CEO
Zeparro
